Terry Aiken demonstrates outstanding Customer Care

Terry Aiken, from Webbers Property Management (Lettings Department), has been presented with a lovely bunch of flowers from a landlord, with thanks for being so kind to their late tenant.

On a routine inspection to one of our managed properties, Terry visited to find the tenant very poorly and still in bed. Terry spent extra time with the tenant, making her breakfast and sitting with her to keep her company.

 On returning to the office Terry was concerned about the frail condition of the tenant, so she called the tenant to check on her and also checked that we had emergency contact numbers on record.

Well done Terry for going above and beyond and showing that above all, Webbers care.