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Phoebe Booker from Webbers Estate Agents in Bideford is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Webbers is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers. By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Bideford, Webbers guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Webbers team, ensures that this process is made even smoother.

Manageing Director Malcolm Prescott said, "We take staff development very seriously and Phoebes's Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers."

Relocation Agent Network's Managing Director, Richard Tucker said, "Selected by us as the best independent estate agent to represent the Network in Bideford, Webbers have proved themselves as the area's Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service."


About Relocation Agent Network.

Relocation Agent Network is a national network of specially selected estate agents. All members are handpicked after thorough checks identify them as the best estate agent to represent Relocation Agent Network in their area. The Network provides coverage throughout England, Scotland and Wales. Relocation Agent Network is a division of Cartus, the premier provider of global relocation services, with nearly 160,000 customers moved worldwide every year. In the UK, Cartus uses Network members to buy and sell homes for these relocating families. As well as relocating families moving with Cartus, Relocation Agent Network helps house movers in other parts of the country by referring buyers and sellers from one area to another.

Contact: For further information, please contact our Bideford team on 01237 472344


Terry Aiken, from Webbers Property Management (Lettings Department), has been presented with a lovely bunch of flowers from a landlord, with thanks for being so kind to their late tenant.

On a routine inspection to one of our managed properties, Terry visited to find the tenant very poorly and still in bed. Terry spent extra time with the tenant, making her breakfast and sitting with her to keep her company.

 On returning to the office Terry was concerned about the frail condition of the tenant, so she called the tenant to check on her and also checked that we had emergency contact numbers on record.

Well done Terry for going above and beyond and showing that above all, Webbers care.


We are pleased to announce the first two winners of our Win A Week In The Sun competition.

Well done to Ms Hughes who instructed us to sell her home in Newquay, Cornwall and Mr and Mrs Stevens who asked us to sell their home in Dulverton, Somerset.

Congratulations to both our winners and we hope you have a fantastic holiday.

If you would like to be in with a chance to Win A Week In The Sun PLUS £500 spending money simply instruct us to sell your home! Click here  For T&C's please Click here


The Guild of Professional Estate Agents held their annual conference and awards dinner at the Millenium Hotel, Grosvenor Square, London on Thursday 28th January.

The conference is one of the largest in the profession with Guild now represented by over 830 estate agency offices across the UK and as founder members, having joined some 22 years ago, local agents Webbers are regular attendees of this industry event together with some of the very best agents from all corners of the UK and speakers covering all aspects of our profession and the of course the economy, which is so important to the housing market.

As part of this annual event The Guild of Professional Estate Agents hold an evening awards dinner, recognising the very best in estate agency both on a regional and National basis. The judging panel of five consider all aspects of the estate agency profession, in particular - customer care, innovation, community/charity work, marketing and presentation and of course overall sales performance.

Webbers scooped "Best Regional Estate Agent , GOLD WINNER" & the big prize "Overall Best in UK Winner"

Managing Director Malcolm Prescott explains "clearly we are all delighted to receive these prestigious awards, our managers and staff work so hard to deliver exceptional customer care and help people with their whole move, from start to finish". Malcolm goes on to say "we have always been a leader in our profession it is therefore very pleasing to be recognised for our innovation in a changing business, our GUARANTEED SERVICE is a first, clients know exactly what our service is, we are clear about everything we do and can demonstrate real value for money" and finally our new Webbers customer care team, based in Barnstaple give that extra level of customer care and communication together with 8pm late opening 5 days a week! Which our clients love".

If you are thinking of a move we would be pleased to hear from you - remember our service is Guaranteed !

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