Lettings Administration Hub

The hub is based in newly refurbished offices in Barnstaple and supports the entire office network. 

The Administration Hub

Successful property management is an essential part in ensuring your investment is properly managed.  We created our ‘administration hub’ which is a team of office-based staff whose key responsibilities include tenant referencing, preparation of tenancy agreements, maintenance and repairs. Our approach is to remove the essential but very time-consuming administration processes from our ‘front office’.This enables us to provide a consistent and prompt service and allow the front office staff to dedicate all their time to marketing your property and sourcing a suitable tenant.  From the perspective of your tenant our hub provides an easy to reach point of contact for everything from reporting a dripping tap to setting up a standing order.

Our Guarantees

We’ve listened to our clients, and their comments have helped us to develop a guaranteed service designed to make the whole process stress-free and ensure we look after your interests.

We guarantee
24/7 touchscreen marketing from our Park Lane office, London

We guarantee
better availability from 8am to 8pm, Monday to Friday

We guarantee
to accompany all viewings, by arrangement, to truly promote your home

We guarantee
constructive viewing feedback given within 24 hours

We guarantee
online, digital and social media marketing; speaking to more customers than ever before.

We guarantee
that when you instruct one office, you instruct all of our 16 Devon, Cornwall and Somerset offices.

We guarantee
adverts in regional, national and online press.

We guarantee
unique access and maximum exposure to out of town buyers via 1,200 offices across the UK

We guarantee
your property is instantly matched to our list of ‘ready to move buyers’.

We guarantee
a monthly face to face marketing review to ensure our action plan is working.

We guarantee
regular communication and regular updates.

We guarantee
quality offers by pre-qualifying all potential buyers.



Meet the Lettings Administration Hub team

See the full Lettings Administration Hub team

Paige Hedger

Lettings Co-ordinator

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Emilie Clarke

Maintenance Co-ordinator

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Sophie West

Maintenance Co-ordinator

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Fiona Parrott

Assistant Department Manager

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