Lettings Administration Hub

Our lettings administration hub is a bespoke property management service, based in our head office, who aim to handle any inquiry you may have about letting properties and property management.

The Administration Hub

Successful property management is an essential part of ensuring your investment is well maintained throughout its tenancy. We created our ‘administration hub’, a team of staff who are able to focus on key responsibilities such as tenant referencing, preparing tenancy agreements, maintenance, and general repairs. Our approach is to remove the often time-consuming administrative processes from our ‘front office’.This enables us to provide a consistent and prompt service and allow the front office staff to dedicate all their time to marketing your property and sourcing a suitable tenant. From the perspective of your tenant, our lettings administration hub provides a convenient point of contact for everything from reporting a dripping tap to setting up standing orders.

Our Guarantees

We’ve listened to our clients, and their comments have helped us to develop a guaranteed service designed to make the whole process stress-free and ensure we look after your interests.

We guarantee
24/7 touchscreen marketing from our Park Lane office, London

We guarantee
better availability from 8am to 8pm, Monday to Friday

We guarantee
to accompany all viewings, by arrangement, to truly promote your home

We guarantee
constructive viewing feedback given within 24 hours

We guarantee
online, digital and social media marketing; speaking to more customers than ever before.

We guarantee
that when you instruct one office, you instruct all of our 16 Devon, Cornwall and Somerset offices.

We guarantee
adverts in regional, national and online press.

We guarantee
unique access and maximum exposure to out of town buyers via 1,200 offices across the UK

We guarantee
your property is instantly matched to our list of ‘ready to move buyers’.

We guarantee
a monthly face to face marketing review to ensure our action plan is working.

We guarantee
regular communication and regular updates.

We guarantee
quality offers by pre-qualifying all potential buyers.



Meet the lettings administration hub team

See the full Lettings Administration Hub team

Sophie West

Maintenance Co-ordinator

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Madilyn Crocombe

Business Administration Apprentice

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Fiona Parrott

Assistant Department Manager

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Becki Kershaw

Becki Kershaw

Lettings Co-ordinator

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