Customer Care

Here at Webbers, we focus our attention on providing the best customer care possible and have created a specialised team, based in our head office, as an initiative to provide excellent customer care, 12 hours a day to our clients. Clients are now able to contact us between 8am until 8pm Monday to Friday, on top of our 7 day a week office hours.

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These are just a few of the features our customer care team can help you with;

  • Here to talk 8am-8pm, Monday to Friday.
  • Book and arrange viewings, as well as organise valuations
  • A national referral service – we can arrange a valuation for you anywhere in the UK.
  • We can help you understand moving costs.
  • We’ll put you in touch with the right Webbers office or department.
  • We can help or manage your lettings property and address any tenancy issues

Our Guarantees

We’ve listened to our clients, and their comments have helped us to develop a guaranteed service designed to make the whole process stress-free and ensure we look after your interests.

We guarantee
24/7 touchscreen marketing from our Park Lane office, London

We guarantee
better availability from 8am to 8pm, Monday to Friday

We guarantee
to accompany all viewings, by arrangement, to truly promote your home

We guarantee
constructive viewing feedback given within 24 hours

We guarantee
online, digital and social media marketing; speaking to more customers than ever before.

We guarantee
that when you instruct one office, you instruct all of our 16 Devon, Cornwall and Somerset offices.

We guarantee
adverts in regional, national and online press.

We guarantee
unique access and maximum exposure to out of town buyers via 1,200 offices across the UK

We guarantee
your property is instantly matched to our list of ‘ready to move buyers’.

We guarantee
a monthly face to face marketing review to ensure our action plan is working.

We guarantee
regular communication and regular updates.

We guarantee
quality offers by pre-qualifying all potential buyers.



Meet our customer care team

See the full Customer Care team
Zoe Rickard Staff Photo

Zoe Rickard

Customer Care Representative

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Connor Davies

Customer Care Representative

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Lucy Bissett

Customer Care Representative

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Lauren Taylor

Customer Care Representative

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