Customer Care

As an innovative and forward thinking Estate Agency Webbers have a head office based “customer care” team. This initiative will serve to add considerably to our drive to provide “exceptional” customer care and, in addition, give our clients the ability to talk to between 8am until 8pm Monday to Friday. This is on top of our 7 day a week office hours

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• Here to talk business 8am-8pm Monday to Friday.
• Book and arrange viewings and valuations for homes across the region.
• A national referral service – we can arrange a valuation for you anywhere in the UK.
• We can explain our “Guaranteed Service” for home sellers.
• We can help you with your moving costs.
• We’ll put you in touch with the right Webbers office or department.

Our Guarantees

We’ve listened to our clients, and their comments have helped us to develop a guaranteed service designed to make the whole process stress-free and ensure we look after your interests.

We guarantee
24/7 touchscreen marketing from our Park Lane office, London

We guarantee
better availability from 8am to 8pm, Monday to Friday

We guarantee
to accompany all viewings, by arrangement, to truly promote your home

We guarantee
constructive viewing feedback given within 24 hours

We guarantee
online, digital and social media marketing; speaking to more customers than ever before.

We guarantee
that when you instruct one office, you instruct all of our 16 Devon, Cornwall and Somerset offices.

We guarantee
adverts in regional, national and online press.

We guarantee
unique access and maximum exposure to out of town buyers via 1,200 offices across the UK

We guarantee
your property is instantly matched to our list of ‘ready to move buyers’.

We guarantee
a monthly face to face marketing review to ensure our action plan is working.

We guarantee
regular communication and regular updates.

We guarantee
quality offers by pre-qualifying all potential buyers.



Meet the Customer Care team

See the full Customer Care team

Lauren Taylor

Customer Care Representative

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Connor Davies

Customer Care Representative

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Lucy Bissett

Customer Care Representative

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Robyn York

Customer Care Representative

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